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Privacy Policy

Four Architronics (Pty) Ltd complies with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information Collection

We collect personal information directly from data subjects for legitimate business purposes. Categories include:

  • Identifiers: name, contact details

  • Employment information: company role

  • Technical data: IP address, device information, website usage statistics

  • Client operational data necessary for service delivery

2. Basis for Processing

Legal grounds for processing personal information include:

  • Execution of a contract with the data subject

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent obtained for specific purposes

3. Use of Information

Personal information is used solely for:

  • Providing and maintaining IT services

  • Client account management and support

  • Security incident detection and prevention

  • Legal and regulatory compliance

4. Information Sharing

We share personal information only with:

  • Employees requiring access to perform their duties

  • Third-party service providers bound by data processing agreements

  • Legal and regulatory authorities when mandated by law

5. Cross-Border Transfers

Personal information is processed within South Africa. Any international transfer requires compliance with POPIA Chapter 9 safeguards.

6. Data Security

We implement technical and organizational security measures including:

  • Access controls and authentication protocols

  • Encryption of data in transit and at rest

  • Regular security assessments and penetration testing

  • Physical security controls for data centers

7. Data Subject Rights

Data subjects may exercise these rights:

  • Access to their personal information

  • Correction or deletion of inaccurate information

  • Objection to processing based on legitimate interests

  • Filing a complaint with the Information Regulator

8. Data Retention

We retain personal information only as long as necessary for the processing purpose or as required by law.

9. Incident Notification

We will notify data subjects and the Information Regulator of security breaches where there is reasonable likelihood of harm.

10. Policy Updates

This policy may be amended with notice provided to data subjects.

Contact for POPIA Requests

Email: info@architronics.com

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